Reminder:
- Read the question first
- Read the passage
- Find the conclusion, highlight keywords
- Find assumptions that the argument lies on
- Attack these assumptions with the answer options
- Discard any invalid options and you’ll have your answer
The text is talking about how communication hardware reduces our effectiveness in the workplace, so to find the flaw in the argument, we need to choose an answer that shows that this technology actually benefits us in this area.
A People may be unwilling to make less use of their mobile phones.
The author is trying to find a solution, it does not matter what happens during implementation. Even if people were unwilling to make less use of their phones, it does not change the conclusion of the author; we will be more efficient without this communication hardware. Therefore A is incorrect because it does not expose the flaw in the argument.
B We may need to have some ‘down time’ in order to recharge our mental batteries.
This is not the flaw in the argument, rather it supports it. The author is arguing that we need less communication hardware because of its effect on us, so saying that we may need some time away from it adds to the argument. Therefore B is not the flaw, but rather reinforcement.
C In many work environments you may not be allowed to use personal mobile phones.
Communication hardware is more inclusive, it could be work mobiles, emails, faxes, etc… Therefore C is incorrect because it is too narrow, it focuses on a narrow aspect instead of being more inclusive like the author.
D Without the means to send and receive information instantly, our effectiveness may be compromised.
This shows that we may be more ineffective without our technology. It says that this constant messaging and checking of devices is impacting our work but it does not consider that this could be required in the workplace. Working a job that requires constant communication could actually be beneficial to have your phone constantly on and being checked. Therefore D is the correct answer.
E It may only be the younger workers who use mobile phone technology to excess.
Just because there is only one group of people doing something wrong, does not mean that it is not a problem. In addition, we are talking about communication hardware in general, so this is similar to C because there could be other means of communication like computers (emails…). Therefore E is also incorrect.